Cookie Policy

Please read this cookie policy carefully as it contains important information about who we are, how we use cookies and similar technologies on www.chronicpainrecoverycentre.com (the “Website”), and how you can manage your cookie preferences. This policy should be read together with our Privacy Policy, which explains how we collect, store and use personal information generally, and your rights in relation to your personal data.

Who we are

The Website is operated by Chronic Pain Recovery Centre Ltd (“we”, “us” or “our”), a chronic pain recovery coaching service providing education, coaching and related resources.

Our Website

This cookie policy relates only to your use of the Website at www.chronicpainrecoverycentre.com. From time to time, we may link to other websites or services (for example, for embedded videos or scheduling). Those websites have their own cookie policies; please refer to those for how they use cookies.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you visit a website. We use cookies on our Website. Cookies allow a website to recognise your device and store some information about your preferences or past actions. We also use similar technologies, such as pixels and local storage, which perform the same or similar functions (collectively referred to as “cookies”).

Some of the data collected via cookies is aggregated or statistical, meaning we cannot identify you personally. For general information on cookies and how to manage them, visit guidance from the UK Information Commissioner’s Office or allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your consent to place non‑essential cookies on your device. We do not require consent for cookies that are essential to provide a service you have requested (for example, to enable booking or checkout security).

You can withdraw consent or change your preferences at any time via our cookie banner or privacy controls on the Website. You can also use your browser settings to block or delete cookies. If you disable cookies, some features may not function as intended.

Our use of cookies

We group cookies into the two categories used by our hosting platform (Squarespace): Functional and Required (essential to run the site) and Analytics and Performance (non-essential; used to understand visitor interactions). We treat “Functional and Required” cookies as essential and only place “Analytics and Performance” cookies with your consent.

The table below provides more information about the cookies we use and why. Where a cookie is described as essential, it is necessary for the proper functioning of the Website or for us to provide you with a service you have requested. Essential cookies are always enabled and do not require your consent. Non‑essential cookies are used for analytics or similar purposes and require your consent.

Table displaying various website tags, their purposes, providers, and whether their consent is essential or optional.

These cookies are non‑essential unless marked as essential above. We will ask for your consent before placing non‑essential cookies on your device.

Third‑party access to the cookies

Our banner restricts Squarespace Analytics and Performance cookies until you consent. Some third-party integrations (for example, certain embeds or booking tools) may set their own cookies that aren’t fully blocked by our banner. Where we use such services, please check their privacy/cookie notices; you can also manage permissions via our banner or your browser settings.

Cookies are accessed only by us and the third parties named in the table above for the purposes set out in this policy. Those third parties may also process information for their own purposes please refer to their privacy or cookie policies for details.

How to turn off all cookies and the consequences of doing so

You can set your browser to refuse all cookies (including essential cookies). If you do, some features of the Website may not work or may be unavailable. See your browser help pages for instructions.

How to contact us

If you have questions about this cookie policy or our use of cookies, please contact: info@chronicpainrecoverycentre.com or by phone +44 (0)7525543100.

Changes to this policy

This policy was published and last updated in August 2025. We may change this policy from time to time; please check back regularly for updates.